If you have a question or two about how Topknotch Dog salon works, why not check out some of our frequently asked questions below. If you can’t find the answer to your question, or you would like to book your dog grooming session, call us today!
Yes, however, pets over 12 years old need a health check / clearance from your vet if new client.
Please call the salon 07 5527 2450 during opening hours or leave your name & number and we’ll return your call.
Yes, we do appointment only.
Yes, for approximately 2-3 hours’ unless an express appointment is booked for 1-1.5 hours.
Yes, must be 1st or last appointment of the day. Applies to our small – medium dogs in our silver package only. This service is an extra $30.
10–15mins is ok. However, if 1hr or more the appointment will need to be rescheduled – please call to confirm your time.
Yes, we cage them for their safety and cleanliness and only for the time between finishing their groom and you picking them up.
No, unfortunately I am allergic to them.
Only what comes out without tugging. Please see your vet for a complete clean out.
Yes, upon request, only as part of your grooming session.
Yes, but, unfortunately some ex-large breeds NO. Please phone for confirmation.
Yes, ONLY done with consult between yourself and our groomer. Conditional on pets age and temperament. WILL NOT be done if ANY undue stress could occur to pet or groomer. Additional fee of $20-50 on top of per kg prices will apply. HUMANITY BEFORE VANITY.
If you are going to part with your hard-earned money, you want the very best job possible. However, we can with consultation first. Please phone to discuss.
No, we find that the dogs are not as calm when the owner is around.
No, we are a salon.
Specialised service with a starting cost from $150. Available with consultation only.
50% of your grooming fee under 24 hours’ notice
100% of your grooming fee if confirmed and no show
**Subject to circumstances – We understand things happen**